Q: Why is it that my Abaton fax modem can send a fax just fine but won't answer the phone, despite my having set the
\b Rings to Answer
\b0 in
\b PrintManager
\b0 ?\
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A: If your
\b Modem's Number
\b0 field in
\b PrintManager
\b0 contains “illegal” characters you will see this problem. What, then, are “legal” characters for this field? Only the digits, space, and plus sign are legal for the Abaton InterFax 24/96 NX. No, hyphens and parentheses are
\i not
\i0 legal; neither are dots.\
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Note that these two fields are in
\b PrintManager
\b0 's
\b Fax Options
\b0 panel.\
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We have not seen this with the Dove fax modem. If you have illegal characters in the
\b Modem's Number
\b0 with a Dove then it will be as if you supplied nothing in that field. In addition, the Dove accepts dots in the
\b Modem's Number
\b0 field.\
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We have not tested other fax modems.\
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One other thing. In order for some of the fields in the
\b Fax Options
\b0 panel to take effect initially, you must run the configuration
\i twice
\i0 . So, click on the
\b New
\b0 button in
\b PrintManager
\b0 , configure the modem, save the configuration (using the